What do you consider when you’re looking for a drug and alcohol management provider? One that provides a full range of services, including drug and alcohol testing, policy development and education? Tick. A provider that is available 24/7? Tick. One with years of experience? Tick.
But what about quality? The quality of a provider is, of course, paramount, but how do you judge quality? One way is through industry certifications, and this is one area where Integrity Sampling gets a big tick.
Integrity Sampling’s ISO certification renewed
As a trusted drug and alcohol management partner and long-standing workplace drug testing provider, we understand our clients rely on us to deliver accurate, consistent, and reliable outcomes every single day. That’s why we invest heavily in independent certifications and ongoing assessments that verify the standard of our work.
One of the key ways we do this is through our ISO 9001 certified Quality Management System. This certification has been held by Integrity Sampling for well over a decade and has recently been renewed following a comprehensive audit.
“It demonstrates that our systems, processes, and services meet strict national and international quality standards,” says Integrity Sampling’s Quality Manager, Antoinette Britter.
What is ISO 9001 and why does it matter?
ISO 9001 is a globally recognised quality management standard used across industries. It provides a structured framework for companies to follow so they can consistently meet customer expectations, comply with regulations, and deliver reliable outcomes.
When an organisation holds ISO 9001 certification, it means an independent body has audited its systems to ensure they meet these rigorous requirements.
For clients, this certification is more than a badge. It gives peace of mind that the provider you choose has a proven commitment to quality, safety, and reliability. It means that every process, from booking a test to receiving results, has been designed and tested to ensure accuracy and consistency.
At Integrity Sampling, ISO 9001 supports every part of the way we deliver drug and alcohol management services. It guides how we manage data, maintain equipment, train our technicians, assess risks, and prevent errors. It means the systems behind your testing are sound, secure, and dependable.
The benefits of ISO certification for our clients
While ISO 9001 is well known in quality assurance circles, many organisations may not realise how directly it benefits them. Here a summary of the key advantages:
- ISO 9001 is recognised nationally and internationally.
- It’s an assurance of competence, impartiality, and integrity.
- Our ISO-certified processes help support your internal risk and safety systems.
- Ongoing monitoring, reviewing and improvement keeps us accountable to client needs.
- More efficient operations and fewer errors.
- Regular independent assessments and audits are a foundation of ISO 9001 certification.
- It demonstrates a long-standing demonstration of customer focus.
You can see more about the benefits of choosing a drug and alcohol management provider with ISO 9001 certification on our Quality website page.
NATA accreditation further strengthens our commitment
Alongside ISO 9001, Integrity Sampling Pty Ltd also holds NATA accreditation, the highest level of technical accreditation for laboratories and testing services in Australia. NATA accreditation verifies technical competence, strict adherence to standards, and validated testing methodologies.
For clients, this ensures the scientific confidence and traceability of every test result.
NATA and ISO together form a strong quality foundation. One demonstrates technical accuracy and compliance with Australian standards. The other demonstrates the strength, consistency, and reliability of our internal systems. Together, they offer unmatched assurance to organisations seeking a trusted workplace drug testing provider.
Quality is not a claim — it is a certified process
Any provider can claim to offer high-quality drug and alcohol management services. But independent, globally recognised certification shows real commitment.
At Integrity Sampling, quality is built into our culture, our systems, and our everyday actions. Our ISO 9001 and NATA accreditations prove this, and they help us deliver reliable, consistent, and transparent services to clients across Australia.
When you choose Integrity Sampling, you are choosing a provider that meets the highest standards of accuracy, accountability, and professionalism. You are choosing a partner that supports your safety goals and reduces your risk.
And most importantly, you are choosing quality you can trust — every time.
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Discover why Integrity Sampling’s ISO 9001 and NATA accreditations make us a leading drug and alcohol management and workplace drug testing provider.
