At Integrity Sampling, quality is more than a certification — it is a culture.
As a trusted drug and alcohol management and leading workplace drug testing provider, our clients rely on accuracy, consistency, and confidence in every service we deliver. To meet these expectations, Quality is at the centre of everything we do. We operate under robust, independently recognised quality frameworks that govern our systems, processes, and technical standards.
Our commitment to quality is demonstrated through two key accreditations:
- ISO 9001 Quality Management System
- NATA accreditation for technical competence
Together, these certifications provide our clients with assurance that every step of our service — from sample collection to reporting — meets strict, internationally recognised standards.
ISO 9001: A framework for consistent and reliable quality
Integrity Sampling operates under a certified ISO 9001 Quality Management System.
ISO 9001 is the world’s most widely recognised quality management standard. It provides a structured framework that ensures organisations consistently meet customer expectations, comply with regulatory requirements, and deliver reliable outcomes.
For our clients, ISO 9001 certification means:
Internationally recognised standards
ISO is accepted worldwide and its symbols are globally recognised. This ensures that our quality management systems align with national and international expectations for reliability and consistency.
Confidence in our processes
ISO 9001 requires structured, documented, and well-managed systems. This results in fewer errors, efficient operations, and seamless delivery of services.
Continuous improvement
The standard embeds ongoing monitoring, evaluation, and improvement into our everyday operations. This ensures we continuously refine our processes to meet evolving client needs.
A commitment to safety, integrity, and reliability
Our ISO accreditation demonstrates a clear commitment to quality, impartiality, and accountability — qualities essential for any organisation responsible for workplace drug and alcohol management.
NATA accreditation: Technical competence you can depend on
In addition to ISO 9001, Integrity Sampling Pty Ltd holds accreditation with NATA (the National Association of Testing Authorities).
NATA accreditation is the highest level of technical accreditation for testing services in Australia. It verifies not only that systems are sound, but that technical procedures meet strict scientific standards.
As part of this process, NATA assesses organisations against ISO/IEC 17025, the worldwide benchmark for laboratory testing competence. This gives our clients confidence that every test is scientifically valid, traceable, and conducted to the highest technical standard.
For our clients, NATA accreditation provides:
Independent verification of technical competence
NATA assesses testing providers against national and international standards to ensure all procedures are scientifically valid, accurate, and defensible.
Confidence in the accuracy and validity of results
NATA accreditation confirms that our testing methods, equipment, and record-keeping meet the highest technical standards, ensuring that every result can be relied upon.
Impartiality and integrity
As an independent body, NATA ensures that our operations are fair, unbiased, and conducted to stringent testing protocols.
Assurance for risk and safety management
Accurate and defensible results are essential in safety-focused environments. NATA accreditation supports your organisation’s risk mitigation and compliance requirements.
A combined approach to trusted drug and alcohol management
ISO 9001 and NATA accreditation work together to form a comprehensive quality foundation for Integrity Sampling. ISO assesses the strength and effectiveness of our management systems. NATA assesses the technical accuracy of our testing procedures.
This integrated approach ensures:
- Quality across all operations. From bookings, reporting, and customer service to field operations and data management.
- Consistency and reliability of testing. Every technician follows clear, validated processes guided by internationally recognised standards.
- Independent oversight and accountability. Both accreditations require rigorous external assessments, ensuring our quality is continually verified.
- Support for your compliance and safety requirements. Our systems help your organisation meet safety obligations and industry expectations with confidence.
Quality is our culture
At Integrity Sampling, quality is part of everything we do — it is our culture. Our systems are built around transparency, accountability, and continuous improvement. Every team member plays a role in upholding the standards expected of an accredited workplace drug testing provider.
It means that quality isn’t something we claim — it’s something we prove. Through our accredited systems and long-standing commitment to excellence, Integrity Sampling provides clients with confidence at every stage of their drug and alcohol management program.
To learn more about how our quality systems support your business, contact our team today.